Privacy Policy
Dairy Tech Refrigeration ("we", "our", or "us") is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect personal information that you voluntarily provide when you:
Complete a contact form on our website.
Request a quote or enquire about our products or services.
Subscribe to newsletters or marketing communications.
Contact us by phone, email, or through social media.
The information we collect may include:
Name
Business name
Address
Phone number
Email address
Any other information you choose to provide
We may also collect non-personal information such as browser type, device information, IP address, pages visited and time spent on our website.
Use of Personal Information
We collect and use personal information to:
Respond to enquiries and provide products and services.
Prepare quotes and manage customer accounts.
Communicate updates regarding our services.
Send newsletters, promotions and marketing communications where you have opted in.
Improve our website and customer experience.
Meet our legal and regulatory obligations.
You may opt out of receiving marketing communications at any time by using the unsubscribe link included in emails or by contacting us directly.
Disclosure of Personal Information
We do not sell or rent your personal information.
Your information may be disclosed to:
Employees, contractors and service providers assisting us in operating our business.
Website hosting and IT service providers.
Marketing and analytics providers.
Professional advisers including accountants and legal representatives.
Government authorities or other parties where required by law.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored electronically or in physical form and is only accessible by authorised personnel.
While we take reasonable measures to protect your information, no method of transmission over the internet can be guaranteed as completely secure.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. Cookies may collect information about:
Pages visited
Time spent on the website
Browser type and device information
Referring websites
You can disable cookies through your browser settings, although this may affect the functionality of the website.
Third-Party Advertising and Tracking
We may use third-party services including:
Google Analytics
Google Ads
Meta (Facebook and Instagram) advertising services
These services may use cookies, pixels and similar technologies to collect information about your interaction with our website and provide relevant advertising across other websites and social media platforms.
These third parties manage information in accordance with their own privacy policies.
Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate or out of date.
Requests can be made using the contact details below.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact:
Dairy Tech Refrigeration
Email: info@dairytechrefrig.com.au
Phone: (03) 5662 3277
Website: www.dairytechrefrig.com.au
Last Updated: June 2026